Privacy Policy

Overview

jMail connects directly to the mail servers you specify, over IMAP (to read mail) and SMTP (to send it), using TLS. It does not require an account with us and does not route your mail through any server operated by IBC Partners. Reading, searching, and organizing your mail is performed on your Mac against a local copy of your mailbox.

Data We Do Not Collect

• No account with IBC Partners is required to use jMail.
• No always-on analytics, tracking, or telemetry is collected for ordinary app usage.
• No information is sent to us during normal use unless you explicitly choose to submit it.
• Your messages, attachments, contacts, search history, and saved credentials are not transmitted to us.
• Your mail-account passwords are not sent to us.
• No message content or search text is sent to any external or third-party AI service for processing.
• We do not sell or share your personal data for advertising purposes.

On-Device Data

jMail stores your mail and app data locally on your Mac so it can work quickly and offline. This may include:

• downloaded messages, message bodies, and attachments (your local mailbox database)
• contacts, groups, and related address-book data you create or import
• app settings, preferences, and saved/recent search queries
• privacy/ad-blocking statistics shown in the app (counts only, kept on your device)
• security-scoped bookmarks used to access a data folder you select on macOS

By default this data is kept inside jMail's own sandbox container on your Mac (~/Library/Containers/…/Application Support). You may optionally choose a different folder - including one on an external drive - in which case macOS asks your permission for that location (see Files and External Storage below). This data stays under your control; you can delete it at any time, and removing the app removes its local database.

Mail Accounts and Credentials

To connect to your mail, jMail needs your account details (such as server address, username, and password or app-specific password). These are used only to connect to the mail servers you specify. Passwords are stored in the macOS Keychain, not in plain app data, and are never sent to IBC Partners. Connections use TLS where your provider supports it.

Files and External Storage

jMail runs inside the macOS App Sandbox. Its database lives in the app's container by default and needs no special permission. If you opt to store your data on a folder you choose - for example an external drive - jMail uses the standard macOS folder picker so you select the folder and macOS grants access; jMail saves a security-scoped bookmark so it can reopen that location on later launches. jMail never reaches outside the locations you have granted.

Similarly, when you save an attachment or export a message, jMail uses the standard macOS save panel, which writes only to the location you choose.

Apple Intelligence Features and Writing Tools

jMail's intelligent features - plain-language mail and contact search, sender classification (for example identifying newsletters or delivery failures), and message summaries - are processed on your Mac using Apple Intelligence and the Apple Neural Engine where available, or a built-in on-device parser otherwise. jMail does not send your messages, search text, or contacts to us or to any third-party AI provider for these features. Where Apple Intelligence is unavailable, these features fall back to local keyword processing on your device.

Apple Writing Tools (proofread, rewrite, summarise) and other macOS system text Services may be available in jMail's editable text fields, such as when composing a message. These are optional and user-initiated: they act only on the text you select, only when you invoke them, and are handled by macOS - not by jMail. For longer or more complex requests, Apple Intelligence may process the selected text using Apple's Private Cloud Compute rather than entirely on your device. That processing is performed by Apple under Apple's privacy terms - Apple states the data is not stored or made accessible to Apple - and IBC Partners never receives your text. If you prefer to keep everything on-device, do not invoke these services; every other jMail feature continues to run entirely on-device.

Ad and Tracker Blocking

To protect your privacy when viewing mail, jMail blocks requests to known advertising and tracking servers and, by default, does not load remote images until you choose to. This blocking happens locally in the app's message renderer; no information about the messages you read is sent to us.

Your Mail Provider and Third-Party Servers

Because jMail connects directly to the mail servers you configure, information such as server addresses, usernames, the messages you send and receive, and related connection data is exchanged with those servers as part of normal email operation. Those servers are operated by your mail provider (for example Google or Apple), not by IBC Partners, and are subject to that provider's own privacy policy. Links and remote content in messages may point to third-party sites with their own privacy practices.

Optional Bug Reports

jMail includes an optional bug-report feature, available under Settings › Email Features › Report a Bug. Submitting a report is entirely voluntary. If you choose to submit one, the report is sent over a secure HTTPS connection to an endpoint on our own domain and forwarded by email to the developer at apps@ibcpartners.com so we can review the issue. It is not handled by any third-party form service. A report may include the comments you type, an email address you optionally provide (used only to follow up), and basic non-identifying diagnostics (such as Mac model, macOS and app version, and a random per-report ID) plus recent app log data. The app attempts to scrub credentials from logs, but you should review report content before submitting. If you do not submit a bug report, none of this is sent and we do not receive it.

Where the report is stored. That endpoint runs on web hosting provided by Westhost, our hosting provider. Westhost stores and transmits the report on our behalf as a service provider, under its own terms; the contents are used only by us, to investigate the problem you reported, and are not passed to anyone else or used for advertising.

Children

jMail is a general-audience productivity app and is not directed to children. It does not knowingly collect personal information from children.

Changes to This Policy

We may update this policy as jMail evolves. Material changes will be reflected here with an updated effective date.

Contact

If you have questions about this policy, please use the support channel listed on the App Store page or contact apps@ibcpartners.com.